TfL figures show the Tube continues to improve

Statistics show fewer delays and more passengers

New figures published by Transport for London (TfL) show improvements in Tube performance are continuing.

Delays are shown to be down by 35 per cent since the programme of work to upgrade the network began in 2003/4 and there are a record numbers of passengers, with 1.1 billion carried last last year.

A dip in performance in the autumn and winter of 2010/11, was attributable to a number of factors including strikes, TfL states.

Some difficulties also arose with the new systems being introduced to improve capacity and customer journeys on the Jubilee and Victoria lines.

London Underground (LU) has since introduced a programme of actions to improve reliability and speed up incident recovery, and performance has now returned to the levels seen before last year's dip - with delays and Excess Journey Time during the first four periods of this year down to below the levels of last year.

Critical spares and key technical personnel are now being located at a larger range of locations on the network to respond to any incident more quickly, and the prediction and prevention of failures is being improved through greater use of new technology that allows LU to effectively monitor the conditions of track, train and other assets on the railway.

Many improvements have also been made in recent months, including the completion of the Jubilee line upgrade, delivering more frequent and reliable journeys and a full fleet of new trains on the Victoria line.

Also, further air-conditioned trains on the Metropolitan line, running into central London for the first time and new fully accessible lifts and the upgrade of Green Park Tube station.

Mike Brown, MD of London Underground said: "The Tube is approaching 150 years old and we are currently undertaking the biggest upgrade in its history - replacing signalling, trains and track to boost capacity and provide passengers with more reliable and more comfortable journeys."

Further information:
Transport for London