Heathrow’s new £2.5 billion Terminal 2, opening to passengers on 4 June is the result of five years’ building work.
Heathrow bosses say they have learnt from the mistakes of Terminal 5’s opening in 2008, when hundreds of flights were cancelled, tens of thousands of bags went missing.
“Terminal Five opened with a big bang and tried to deal with 1700 passengers on its first day and 17 million fliers in its first six months,” Max Vialou‑Clark, Heathrow’s retail director, told the Evening Standard.
“But this will be a much slower ramp up, we are prepared,” continued Vialou-Clark.
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